Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Hela Pole (on Google)
Fantastic service every time. I have bought 2 cars through Ross and the team so far (both fantastic) and they helped with everything saving me time and money.
I also get all my services done my the service centre team who are just as great
Alan Price (on Google)
Absolutely brilliant they do what they say couldn't fault anything with service. Pleasure to get my car from then.
Benson Mabauwa (on Google)
The service overally was good, though the car had a problem which they quickly solved the only downside was they couldn't give me a courtesy car as they didn't have one available. Finally their sales person called Damion was too quick he was only focused on me signing the doted lines without any explanation, he seemed to be a great sales person but no customer service. Other than that I would recommend anyone to use these guys.
Kellie Heal (on Google)
Had a few problems at the start, where lack of communication was a BIG issue, we signed for the car, but 3 weeks later still had no car, Calls are often not retured, but with that aside Nothing is too much trouble, all staff we dealt with made us feel relaxed from the moment we stepped into the show room, We have used the car centre twice, and would use them again in the future. Highly recommend to anyone looking to purchase a car on finance

Keep up the good work guys
Anna Wilde (on Google)
My partner and I applied for a car at the car centre in Northwich. We were called by a Sales colleague named Damien and from the first call he was there to sort out everything we needed such as to what car we wanted and what type of budget we had. We then received a call 2 hours later after he took all of our details and he told us that if we went down they had a car on site that we wanted. We went down with the documents he told us to bring and we were there for an hour in total. Damien showed us the car and told us it needed two new tyres at no extra cost which he had done for us. Not only did the car have two new tyres he had also got us a car which was under our budget. From day one Damien has helped us to get our dream car and we couldn't be happier. We took the car same day from the first call to us driving the car home. I would highly recommend the car centre in Northwich to anyone and we will be back again for sure. Thank you Damien and we will see you in a year.
Jackie (on Facebook)
Absolutely over the moon with our new car massive thank you to Damien Flanigan (sorry if not spelt right) excellent was a pleasure see you next year
Michael Bull (on Google)
If anyone is looking for a friendly, no hassle way to get into a quality car then the car centre is perfect for you. There's no pressure they just want to help you be happy with your purchase. I won't go anywhere else since I've been here even though it's a good distance from where I live it was worth it! Great job.. Thanks Damien
James Humphrey (on Google)
Brilliant place. People are very lovly and welcome everyone. Extremely helpful at helping you get the best price and car that suits you. Would recommend to anyone to use this place. Not many places are this good but this is certainly a experience I have enjoyed and would continue to enjoy it.
Alan Price (on Google)
Absolutely brilliant they do what they say couldn't fault anything with service. Pleasure to get my car from then.
Michela
Michela drove away in her 57 plate Vauxhall Astra after giving us a 5 out of 5 star rating! She said "Was very helpful and I didn't feel much pressure, I am 100% impressed and will recommending to everyone I know including my Nan!!"
Darren
Darren drove away in a Clio, giving us 5 out of 5 stars! Saying "Very friendly, explained everything very well, all in all very happy"
Tracy
Tracy took away a Peugeot 107, givings us a 5 our of 5 rating, She said "Very professional manner, helpful & friendly manner, informative with all the relevant information needed, Would recommend him (mike) to friends & family. All round impressed!
Lesley
Lesley took him a 59 plate Chevrolet and gave us 5 out of 5 stars! she says "Very polite, informative and helpful"
Simone
Simone takes home her 58 plate Ford Focus giving us another 5 stars and said "Very Helpful"
Peter
Peter takes home his 55 plate Vauxhall Zafira giving us 5 stars and said "Very Helpful, Friendly people, Even got some money back from the train"
Julie
Another happy customer today giving us 5 Stars with her 07 plate Ford CMAX. Julie said "The Process from telephone to arriving in the showroom has been excellent, Elton has a wonderful approach to Sales and is a credit to your company, I am pleased I chose The Car Centre"
Mary and Dave
I'm very happy‚ I like that car it's amazing‚ I wanna say BIG Thank you Mike for your help and time‚ excellent sales manager, excellent experience, guys!! If you want to buy some great car, just choose The Car Centre Northwich ;) Believe me we have excellent experience with them
Isaac bought a 5 plate Vauxhall Insignia in April 2016
Fantastic!
Amanda bought a 58 plate Ford Focus 1.6 Zetec in August 2015
The service today has been excellent. I would like to thank Corry for all her help and pleasant nature throughout the sale
Lauren Jones (on google)
I purchased a car and I had hassle previously and this was a breeze. Lovely services from the start and would most definitely use them again
Karen Hardy (on Google)
Just wanted to drop you a quick email to say a massive THANK YOU for sorting a car for me. Having now driven it for a few days and getting used to the indicators being on the opposite side to what I am used to lolol.. it is a fantastic car. My fiance (who is 6' 3") hasn't yet sat in it but I've told him he will fit in comfortably with head room!! You put me at ease on Tuesday when I was stressing and I will definite be back in 52 weeks time !!