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Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Nathan Flynn
Very helpful very understanding and worked round me as my times off work would recommend
Patryk Zuber
I'm so satisfied of yesterday purchased
Joanne Leigh
Having had bad experiences with buying cars in the past, used and new, I went into this transaction cautiously. Meeting Brett for the first time, I was instantly put at ease. Helpful and attentive. I saw the car I wanted and Richard delivered it the next day. Ross instantly got a tyre changed for me that I thought was worn with no hesitation. I love the Peugeot 208 I bought and I know I can feel assured that I will get any help I need from this wonderful family run business. I will definitely send any future business to this company as I believe they are exactly what the car consumer needs to feel confident with their purchase.
Adz Harvey
Very friendly service and a quick and effortless transaction. Would recommend to anyone looking to buy a car.
Ben Kennerley
Would like to just say thank you to Ross and Brett from the car center as they help me and my wife to get the car we have been looking at for some time. They spent that little extra time and went above and beyond to ensure that we were happy would highly recommend, they can acquire any car you wish. Brilliant customer service. Would definately use again.
Sam Johnson
Absolutely perfect service, couldn't have been smoother. The whole team were really helpful and the car was exactly what I was after. Very responsive, very helpful, and incredibly professional.

I've been stung by a few dodgy dealerships in the past but The Car Centre really instilled me with confidence, and made every step of the process a pleasure. I'll definitely be back in the future, and recommending it to everyone who needs a new car.
John Vernon
Thanks Ross and Brett for the car I wanted got me I really nice car on a good deal I can't thank them a enough cheers for the car I love it
Thomas Clark
They were excellent very helpful And very good company to deal with World recommend anyone
Daniel Burns
Professional 5 star
Robin Robinson
great to do business with them i loved the car i got couldnt bee more happy great peaple it was a pleasure thank you
Shelby Agents Ltd
I have dealt with various car dealers for over 20 years & never left a review before. However I first come across this family run company in December 2020 during the pandemic. Obviously during these times we can't buy cars like we normally do so after Brett found a car that I loved I basically bought the car over the phone. This may have been a first for me but the communication with Brett from start to finish was first class. Unlike other dealers there was no pressure at all but instead genuine help offered from day one. And the bonus was that when I went to collect my car I loved it from the moment I saw it & still do! I have recommended this dealership to friends & family & will definitely return in the future. I can't thank you enough for restoring my faith in buying a car, even during these difficult times. Thank you.
Anna Kennerley
Saw they advertised a car on the facebook page so i decided to give them a private message to see how much a car would be. The car was ready on the pitch and i took away the car the same day of purchasing it. The people who own the buisness are very nice to talk to and will give you all the advice you want to know about a car before a final decision is made. This will be the 2nd car ive purchased from them
Lee Mackenzie
Purchased a car from Ross at the car centre .
I have to say they were amazing . Ross actually sourced the type of car I wanted , he found one checked it out sorted the finance out and mot and tax and to be honest I didn't have to lift a finger. I was kept informed every step of the way from my first message asking for help to find the mini right upto it being handed over in a socially distanced environment. All done in less than a week form start to finish. First class service I could not even think there was a problem because there wasn't he dealt with everything 1000% .
If you need a car i would wholeheartedly recommend the car centre . Thankuiu guys so much
Stev C
Fantastic family business, I have been there 4 times and every time they go the extra mile, even if they don't have a car you are looking for they will find it. And very good with keeping me updated with everything going on 10/10
Sureshkumar Sivapalan
Very happy
Thomas Vaughan
Happy with my car runs great
Ben Sleightholm
5 Star Service
Lorraine Stock
I couldn't be any happier with the level of service I've received from this company.
My sales guy Brett answered any questions I had quickly and professionally. I didn't once feel pressured.
Thank you to everyone at the car center and I'm in love with my new car!
Robbie Clews
This the second time I got a car from the car centre the guys there are friendly always happy to help and I would tell anyone who wants to buy a car to go there
Stuart Archer
Went to The Car Centre for my second ever car, my first properly bought car!
The service was amazing, I went there having a car in mind an left with having purchased a better car, had to wait a couple of days as it was new in that day and was being fully cleaned and sorted ready for me to pick it up.
2 days later, I went to pick up there car and took it up to Warrington. Couldn't be happier with the turn around time as my new born daughter decided to arrive the very next day!
Julie Rose
Excellent service . Nice cars. Mostly done on phone so made easy. Car delivered.
Joan Badderley
I am a are turning costumer to The car center and was made so welcome and staff are so friendly and they work hard to get the vehicle that you are looking for i highly recommended it to all my friends and I like the new office it was more friendly I give them 100% for the service
Donna Thompson
5 star service
Nick Arno
I can not thank the car centre enough for the professionalism and all the help they gave me and my partner thank you guys and a big shout out to bret who did all the hard work for us. Absolutely love the car I have bought fantastic customer service. Thanks again guys.
Oana Dragnea
They are the best company from Northwich
I really recommend this company for everyone
Kyle Small
Thank you to Corry, it was really an amazing experience. She was so polite and really helpful. I recommend The car centre Northwich to anyone that is looking for their future.
Adam Jones
Excellent Customer service by Ric..looked after me from start to finish. Highly recommended...
pat tatton
Excellent service thankyou
Gloria Graham
Great customer service, went above and beyond to help, Amanda.
Danny Williams
Second time I have bought a car here this time dealt with Brett very helpful made everything so easy sorted new car in about an hour would highly recommend and definitely will be using the car centre again!! Thanks guys!!
Rebecca Johnson
Amazing service. From you guys yesterday. Will defiantly be returning when I need to. Cannot wait to pick up my car Friday
Dave Bratherton
Brilliant service from Corry. During the whole process she and the mechanics were 100% honest and straightforward. The whole process was easy. Highly recommended
Jake Kavanagh
Me and my wife and son visited the car centre and from the moment we walked in the dealer was very very helpful with us he sorted everything with in 10 minutes and we have just purchased a car which we love definitely use this company again brett the rep sorry if spelt name wrong was amazing thank you for everything
Donna Strickland
3rd car from car centre. The whole team are amazing. And go that extra mile to help you if you struggle to get finance. Any problems even when you have taken car they are there to help. 100% recommend this company!
Thomas Sandland
Was sold a car from the car centre 12 months ago...was told the usual yeah it will pass its mot next time, you'll never have any trouble with this and Carl the salesperson was bang on! Absolutely brilliant service and the car passed today without one advisory! And never had any trouble with the car! Thank you car centre northwich
Graham Faulkner
Great service, brilliant car and corry was the best , understood everything she said five star service.
Haydn Osborne
I bought a Seat Ibiza off Car centre Northiwch about a year ago, theyve had my back all the way and provided great service, ive recently had my one year check up, to make sure everythings running fine and the service has been great and are always looking to help you out. Shoutout to Ross, One of the many Kind employees on site. Thankyou.
Megan McGrory
Can't thank Brett at the car centre northwich enough for making car shopping for my partner easy and enjoyable. Got everything he wanted and more at a really good price thanks so much 👍
Kathryn Moor E
Brilliant service recieved throughout. Corry has gone far and beyond to help us through this process. I can't thank her enough. Thank you so much :)
Mark Prince
Fantastic experience. Rapid, professional service. Recommended.
Joanne Holland
Excellent service ,Corry was fantastic made everything really easy .We drove away happy within a few hours
Tito Figueira
A.M. Very happy with Everything Very kind Team 5 status plus for me
Belinda Taylor
Walk out the the car I wanted the same day helpfull and no messing around !!!
Willens Praise
Thanks corrine thanks for good and nice service.
1 2
What can I say...Corey is a star found the ideal car for me and made everything go so smooth and easy. If anybody is looking for a car best place to go and who to speak to with ease
Adrian Sutcliffe
Excellent company. Would highly recommend.
Chris Clews
Excellent service. Really helpful would recommend to anyone looking for a nice car.
Simon Hughes
Very helpful quick and easy brillant staff
Jenny Hargreaves
Great customer service very happy thank you again Corry for my second purchase from you
Dave Olroyd
Great people especially Corey she bent over backwards to help us and get everything sorted she was brilliant can't speak highly enough definitely recommend them
Mark Walmsley
Fantastic service from the lovely Corry. 2nd time of getting a car from the centre and Corry especially, would highly recommend.
John Howard
Great group of people always willing to go that extra mile and help the customers out. After sales team helped me loads Will 100% deal with again and will look at these guys for my next car 👍 . Highly recommend if your looking for a car to fit your budget
Ian Mackenzie
Third car I've had from here and had no problems and the staff are very welcoming
Gemma Farrow
Been here this morning and wow great customer service and help and advice. Brilliant and walked out with the car I wanted
Jonesy Boy
Dealt with Corrine for looking for a car. I was the one unsure on what I wanted and then Corrine found the car for me. 5 star service would recommend to anyone. I will definitely be back because of her. Thanks very much. Even makes a cracking brew.
Chris Tilley
Great service and made me welcome and sorted everything out for me to get a car
Craig Hodkinson
Julie was very helpful and patient, she managed to find us a car that we were looking for at a good price she was very helpful and professional would highly recommend the car centre Northwich.
Steve Gollind
Excellent service thank you curry would highly recommend
Lee Jones
Julie the nice blonde woman is absolutely fantastic and a great help
Dawn Cruise
Brilliant service, very friendly. Sorted us very well
Linda Fellows
Excellent service. Second car I've bought from them. Thank you Corry.
Richard Wade
Excellent service thank you Corry
Doreen Savage
Thank you
Catherine Keane
I can't thank them enough. Corey was fantastic! I didn't think buying s car could be so easy! I enquired at 3.30 and was driving away in a car 2 hours later would definitely recommythem!
Stephen Arksey
Big thanks to Carl for looking after me so well great service all round
Ross Jenkins
Purchased my wife's car from here and had excellent service from Carl. I would recommend using the car centre for your next vehicle.
Evaldas Andriulis
Wery good
Thanks for Carl
Tracey Owen
Very good service would highly recommend this company to my family an friends xx
Mel Newall
They where very helpful with helping me pick my car an all the information I needed, I would defo recommend the car center 😊
Demi Ellis
My sales lady Corrie was lovely! Absolutely no pressure what so ever. Everything was explained however many times I needed. Very lovely service throughout. Would definitely recommend 100%
Anthony Bennett
Very pleasant experience. Corry was extremely helpful and informative.
A* Service, highly recommended
Hela Pole (on Google)
Fantastic service every time. I have bought 2 cars through Ross and the team so far (both fantastic) and they helped with everything saving me time and money.
I also get all my services done my the service centre team who are just as great
Alan Price (on Google)
Absolutely brilliant they do what they say couldn't fault anything with service. Pleasure to get my car from then.
Benson Mabauwa (on Google)
The service overally was good, though the car had a problem which they quickly solved the only downside was they couldn't give me a courtesy car as they didn't have one available. Finally their sales person called Damion was too quick he was only focused on me signing the doted lines without any explanation, he seemed to be a great sales person but no customer service. Other than that I would recommend anyone to use these guys.
Kellie Heal (on Google)
Had a few problems at the start, where lack of communication was a BIG issue, we signed for the car, but 3 weeks later still had no car, Calls are often not retured, but with that aside Nothing is too much trouble, all staff we dealt with made us feel relaxed from the moment we stepped into the show room, We have used the car centre twice, and would use them again in the future. Highly recommend to anyone looking to purchase a car on finance

Keep up the good work guys
Anna Wilde (on Google)
My partner and I applied for a car at the car centre in Northwich. We were called by a Sales colleague named Damien and from the first call he was there to sort out everything we needed such as to what car we wanted and what type of budget we had. We then received a call 2 hours later after he took all of our details and he told us that if we went down they had a car on site that we wanted. We went down with the documents he told us to bring and we were there for an hour in total. Damien showed us the car and told us it needed two new tyres at no extra cost which he had done for us. Not only did the car have two new tyres he had also got us a car which was under our budget. From day one Damien has helped us to get our dream car and we couldn't be happier. We took the car same day from the first call to us driving the car home. I would highly recommend the car centre in Northwich to anyone and we will be back again for sure. Thank you Damien and we will see you in a year.
Jackie (on Facebook)
Absolutely over the moon with our new car massive thank you to Damien Flanigan (sorry if not spelt right) excellent was a pleasure see you next year
Michael Bull (on Google)
If anyone is looking for a friendly, no hassle way to get into a quality car then the car centre is perfect for you. There's no pressure they just want to help you be happy with your purchase. I won't go anywhere else since I've been here even though it's a good distance from where I live it was worth it! Great job.. Thanks Damien
James Humphrey (on Google)
Brilliant place. People are very lovly and welcome everyone. Extremely helpful at helping you get the best price and car that suits you. Would recommend to anyone to use this place. Not many places are this good but this is certainly a experience I have enjoyed and would continue to enjoy it.
Alan Price (on Google)
Absolutely brilliant they do what they say couldn't fault anything with service. Pleasure to get my car from then.
Michela drove away in her 57 plate Vauxhall Astra after giving us a 5 out of 5 star rating! She said "Was very helpful and I didn't feel much pressure, I am 100% impressed and will recommending to everyone I know including my Nan!!"
Darren drove away in a Clio, giving us 5 out of 5 stars! Saying "Very friendly, explained everything very well, all in all very happy"
Tracy took away a Peugeot 107, givings us a 5 our of 5 rating, She said "Very professional manner, helpful & friendly manner, informative with all the relevant information needed, Would recommend him (mike) to friends & family. All round impressed!
Lesley took him a 59 plate Chevrolet and gave us 5 out of 5 stars! she says "Very polite, informative and helpful"
Simone takes home her 58 plate Ford Focus giving us another 5 stars and said "Very Helpful"
Peter takes home his 55 plate Vauxhall Zafira giving us 5 stars and said "Very Helpful, Friendly people, Even got some money back from the train"
Another happy customer today giving us 5 Stars with her 07 plate Ford CMAX. Julie said "The Process from telephone to arriving in the showroom has been excellent, Elton has a wonderful approach to Sales and is a credit to your company, I am pleased I chose The Car Centre"
Mary and Dave
I'm very happy‚ I like that car it's amazing‚ I wanna say BIG Thank you Mike for your help and time‚ excellent sales manager, excellent experience, guys!! If you want to buy some great car, just choose The Car Centre Northwich ;) Believe me we have excellent experience with them
Isaac bought a 5 plate Vauxhall Insignia in April 2016
Amanda bought a 58 plate Ford Focus 1.6 Zetec in August 2015
The service today has been excellent. I would like to thank Corry for all her help and pleasant nature throughout the sale
Lauren Jones (on google)
I purchased a car and I had hassle previously and this was a breeze. Lovely services from the start and would most definitely use them again
Karen Hardy (on Google)
Just wanted to drop you a quick email to say a massive THANK YOU for sorting a car for me. Having now driven it for a few days and getting used to the indicators being on the opposite side to what I am used to lolol.. it is a fantastic car. My fiance (who is 6' 3") hasn't yet sat in it but I've told him he will fit in comfortably with head room!! You put me at ease on Tuesday when I was stressing and I will definite be back in 52 weeks time !!